Secure Messaging – HLP

Many home health agencies use texting to quickly communicate and collaborate with their colleagues and patients. However, an agency places itself and its patients at risk when sending ePHI via unencrypted text messaging. Traditional texting may not meet security or compliance requirements set forth under HIPAA.

Costly Risk for HIPAA Breaches
The HIPAA Journal indicates that the fine for a single breach of HIPAA can be anything up to $50,000 per day the vulnerability responsible for the breach is not attended to.  Healthcare organizations that turn a blind eye to texting in violation of HIPAA can also face civil charges from the patients whose data has been exposed if the breach results in identity theft or other fraud.

Penalties Graph

Benefits of Using Synzi for Secure Messaging
With Synzi, your home health agency can protect itself from HIPAA violations by using our platform’s secure messaging functionality to secure ePHI and improve workflows in an encrypted, HIPAA-compliant environment.  Benefits include:

Facilitates Collaboration

  • Enables administrator to create a care team for the patient
  • Allows users to quickly share PHI with the care team
  • Enables sender to see who read the message and when it was read

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Secures PHI

  • Provides end-to-end message encryption
  • Operates in a HITRUST certified environment


Learn how your staff can use Synzi’s HIPAA-compliant secure messaging and video to engage patients with cost-contained, patient-centric communications and care.