Shortage of Staff and Specialists
The increasing aging population, along with the rise in chronic conditions, has placed a great burden of care on home health agencies. As reported by CNBC, the nation is “on the edge of a crisis,” said William Dombi, president of NAHC. “We are not prepared for what’s coming. Our concern is that the demand is going to outstrip the supply unless we see some dynamic changes occur.”
Given the continued demand for home health services, agencies are highly focused on finding and keeping qualified staff. And, many home health agencies do not have condition-specific specialists on-staff and/or readily available for in-home patient visits. As a result, an agency may not be able to take on new patients with conditions needing specialized care, limiting the agency’s ability to increase revenue. Moreover, the worsening of patient conditions and patient dissatisfaction can lower an agency’s ratings, negatively impacting the agency’s relationship with referral sources.
Learn how Synzi’s virtual care communication platform innovates the way your agency’s clinicians can operate, thus attracting interest from clinicians at competing agencies or those at a crossroads in their nursing careers.
- Through Synzi’s award-winning communication platform, users can leverage everyday devices such as smartphones, tablets, and PCs across any level of connectivity.
- Staff can engage patients with HIPAA-compliant virtual visits, secure messaging, condition-specific messaging, remote patient monitoring, and assessments.
- Using Synzi’s award-winning technology also helps an agency position itself as innovative and future-focused – which can attract high-performing clinicians who are seeking a better opportunity to deliver cutting-edge care to more patients.
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For patients with language barriers, the platform enables staff to quickly include an interpreter into the video call. Messaging can also be translated into the patient’s primary or preferred language. The platform also offers a high-performance reporting dashboard, empowering organizations to analyze patient compliance and quickly intervene if needed.