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Mary Free Bed Rehabilitation Hospital Partners with Synzi to Streamline Admissions and Enable Virtual Consults

September 12, 2018

CLEARWATER, Fla.–(BUSINESS WIRE)–Synzi, a leading virtual care company, today announced that Mary Free Bed Rehabilitation Hospital, a not-for-profit Michigan-based rehabilitation hospital, has selected its virtual care communication platform to streamline admissions by remotely connecting clinicians and patients. The platform will also enable virtual consults across all the Mary Free Bed system of more than 30 allied hospitals in the state.

Mary Free Bed was looking for a solution to virtually connect clinicians to patients and each other to streamline workflow and staff  communications. Now, using Synzi’s HIPAA-compliant virtual care platform, Mary Free Bed clinicians can remotely connect with patients for referral review and admissions into the Mary Free Bed system. Clinicians also have the ability to create patient programs and message templates for communication via email, SMS/text, and virtual visits to improve care coordination and patient satisfaction.

“We’re excited about how this platform will create more efficient clinical communication across our rehabilitation system,” said Kent Riddle, CEO of Mary Free Bed. “Enabling our staff to easily
communicate with patients on their devices they use every day is another huge benefit.”

Using Synzi’s platform, Mary Free Bed will also connect patients at its facilities with specialists at hospitals throughout the Midwest. This enhanced connectivity will facilitate timelier, more convenient care by eliminating transportation costs and burdens, while providing access to the clinician best suited to address a patient’s individual needs, regardless of either party’s location.

“As consumerism in healthcare grows, hospitals must meet patients’ demands for the convenience
and flexibility they’re accustomed to in other industries,” said Lee Horner, CEO of Synzi. “We are
thrilled to be working with Mary Free Bed to improve patient satisfaction and engagement by
increasing digital touchpoints across the continuum of care.”

Synzi offers a patient program management framework that combines video, email and secure
messaging communication modalities for healthcare organizations to address specific
patient/member needs easily, efficiently, and seamlessly. Synzi uses a sophisticated platform and
configurable framework which automates and optimizes workflows across multiple modalities. This
creates more valuable connections and more effective care, while bringing convenience and peace
of mind to patients/members. The company helps enable better performance for healthcare
organizations, better access for patients/members, and better outcomes for all. To learn more about
Synzi, visit www.synzi.com.

Mary Free Bed is a not-for-profit, nationally-accredited rehabilitation hospital in Grand Rapids,
Michigan. Since 1891, Mary Free Bed has restored hope and freedom through rehabilitation for
children and adults who have experienced amputations, brain injuries, cancer, multiple trauma,
spinal cord injuries, strokes and other diagnoses. The combination of more than 110 specialized
medical and sports rehabilitation programs and an exclusive focus on rehabilitation enables specialty
physicians and staff to help patients achieve outstanding clinical results. For additional information,
visit maryfreebed.com.

Contacts
Ashley Owen, 617-332-9999 x 216
aowen@ariamarketing.com

or

Chris Mills, 616-840-9872
chris.mills@maryfreebed.com