family caregivers

male doctor or nurse wearing blue scrubs uniform and stethoscope sitting at desk with laptop in hospital checking mobile phone

Why Telehealth is Critical for SNFs

The Challenges of Continuing Care with SNF Patients Nurses and therapists are facing a range of challenges as they deliver essential care to patients in nursing facilities amid the coronavirus pandemic.  The nurses and therapists may not have enough personal … Read More

Woamn using Synzi on a smart phone

The Compassionate Side of Home Health Care and Virtual Care

Why Home Health Care is Essential Amid COVID-19 Compassionate care has always been an underlying feature of home health care.  Amid the Coronavirus pandemic,  agency leaders recognize that compassion – for staff and for patients – is even more important … Read More

Nurse helping patient

Using Virtual Care to Address Health Disparities

Defining Health Disparities There are two prevailing definitions of health disparities: The Department of Health and Human Services describes health disparities as “differences in health outcomes that are closely linked with social, economic, and environmental disadvantage.” The National Institutes of … Read More

senior asian man using Synzi platform on a tablet computer

How Virtual Care and Communication Can Be A Competitive Advantage

Understanding the Competitive Environment Home health agencies are facing increasing competitive pressures in attracting patients and appealing to referral sources.  Agencies are also recalibrating the appropriate mix of institutional vs. community referral partners as PDGM changes the way referrals impact … Read More

Why Secure Messaging is Safer Than Texting

The Safety in Secure Messaging Texting is a quick and easy way to communicate with colleagues and patients.  Home health providers appreciate the convenience of using text messaging to confirm appointments, answer questions, and address concerns with fellow staff members … Read More