virtual care communication platform

Nurse using Synzi App

Improving Patient Safety with Better Patient Engagement

Understanding Risks to Patient Safety Patient Safety Awareness Week is an annual recognition event designed to advance the importance about patient safety.  Not every case of harm results in death, yet they can cause long-term impact on the patient’s physical … Read More

Nurse helping patient

Using Virtual Care to Address Health Disparities

Defining Health Disparities There are two prevailing definitions of health disparities: The Department of Health and Human Services describes health disparities as “differences in health outcomes that are closely linked with social, economic, and environmental disadvantage.” The National Institutes of … Read More

senior asian man using Synzi platform on a tablet computer

How Virtual Care and Communication Can Be A Competitive Advantage

Understanding the Competitive Environment Home health agencies are facing increasing competitive pressures in attracting patients and appealing to referral sources.  Agencies are also recalibrating the appropriate mix of institutional vs. community referral partners as PDGM changes the way referrals impact … Read More

Elevating Care: How Virtual Care Helps Agencies Deliver Health Care and Life Care

The Importance of Communications Across the Care Team According to the Joint Commission, home health providers should increasingly collaborate with hospitals, SNFs, physicians, and pharmacists to achieve optimal health outcomes for their patients – especially during transitions of care.  Evidence … Read More

Optimizing Available Resources with Virtual Physical Therapy and TeleRehab

According to the APTA (American Physical Therapy Association), applications of virtual care and telehealth in physical therapy already have roots that expand throughout patient/client care and consultation, allowing PTs to better communicate with patients/clients and provide more flexible care.  Virtual … Read More

How Virtual Care Can Prepare Patients for Home Health Care

Throughout the many stages of the care continuum, virtual care can improve patient expectations pre-discharge by preparing them for future changes. This includes discussing the timeliness and modality of how information is transferred between the patient and caregivers, as well … Read More

How Virtual Care Helps Home Health Agencies Partner with Post-Acute Care Facilities

Home healthcare is not limited to supporting at-home patients. Patients may be receiving home healthcare services whether they are living at home, temporarily residing in a post-acute care facility, or residing in a longer-term care facility.  Home health agencies are … Read More

How Virtual Care Can Address the Gap in Wound Care Specialists

Chronic wounds are a common problem in elderly patients and they require frequent, regular monitoring to maximize wound healing.  Once a patient develops a wound, healing can be complicated by many comorbid conditions such as diabetes and cardiovascular disease. According … Read More

Using Virtual Care to Address Concussion Management

A concussion is an injury to the brain that results in temporary loss of normal brain function according to the American Association of Neurological Surgeons.  The formal medical definition of concussion is a clinical syndrome characterized by immediate and transient … Read More