Telehealth and the Hybrid Care Revolution

Now that the effects of the COVID-19 pandemic are being more effectively managed, a new care delivery model has emerged—bridging telehealth with the use of on-site services.

Explaining the Hybrid Care Model

Hybrid care starts with an assessment of a healthcare facility’s existing in-person and telehealth services. By assessing these capabilities, providers can identify best practices in each area and merge them to deliver more care to patients, at less cost and with improved quality.

Perhaps the most effective aspect of hybrid care is its application to fit both clinical workflow and the individual needs and preferences of patients. The hybrid model focuses care on the individual patient—negating the need to travel to provider offices, wait their turn to be seen, or schedule appointments based on provider availability. Instead, patients may receive care in a number of ways, including:

Traditional On-Site Visits: A single, in-person patient and provider interaction in a medical office that has been scheduled in advance. 

Telehealth Visits: A single, virtual patient and provider interaction via video conference or phone call, usually scheduled in advance.

E-Visits: Typically initiated by the patient, these are online visits or check-ins centered on a particular symptom or condition, conducted through a patient portal. Not scheduled, these usually occur when a patient submits questions or requests to a provider—precluding the patient having to visit an urgent care center or the ER.

Remote Monitoring: Typically an ongoing process, remote monitoring depends on the patient relaying information through various devices data that is received by providers and responded to accordingly.

Adoption of the hybrid care model places more control in the hands of the patient. Additionally, it helps mitigate a widespread shortage of physicians and other clinicians across the healthcare spectrum, distributing work more efficiently and facilitating faster, more effective results to patients.

Synzi Can Make Hybrid Care A Reality

As telehealth plays a significant role in the hybrid care approach, Synzi can offer the necessary technology to provide continued virtual care to patients virtually. As hospitals continue to adopt the hybrid approach to deliver effective patient care, Synzi offers their top-tier remote care service. Using Synzi, providers can offer patients direct access to improved quality of life and care satisfaction, while reducing the frequency and severity of hospital visits.

Synzi delivers a dynamic solution to the expansion of hybrid care, creating a smooth balance for patients between inpatient visits to the convenience of virtual visits. Through innovative technology, hospitals can ensure top quality care throughout the treatment process. With the security of a trusted virtual care platform, providers can truly reap the benefits of the hybrid care model.

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