Our communication platform can help your Care Management team conveniently engage your members at-home while reducing related travel time and transportation costs for your team and your members. Our suite of innovative video conferencing and messaging programs leverages your existing workflows and can be configured for your specific member populations and related touchpoint strategy.
Improve Clinical Measures
- Enhance outcomes by offering remote motivation and monitoring to your at-risk members with a configurable program that can be integrated into your workflows.
- Strengthen your Health Plan’s performance as reflected in CAHPS scores and HEDIS/STAR ratings by providing a foundation for accountable care.
Reduce Costs and Optimize Staffing
- Enable your staff to “see and treat” more members by reducing windshield time and money spent driving to and from members’ homes.
- Use our productivity reports to optimize staffing based on your clinical engagement strategy and your members’ engagement activity.
Behavioral and mental health providers are in high demand and short supply. With Synzi, your members and your behavioral and mental health specialists can quickly connect for an on-demand virtual visit.
Care does not end when a member leaves the hospital; readmissions are costly and many are preventable, especially within the initial thirty days post-discharge. With Synzi, your care team can support the transition of care from inpatient to outpatient by conducting convenient, virtual visits to better reach and reengage members once they return home.
Enhancing the coordination and collaboration of care is important to health plans and members because everyone can benefit from improved health while reducing travel time and related costs. With Synzi, your care team can quickly conduct a video call to engage members in their ongoing care in a timely manner and align on care decisions.
Enhancing the coordination of care can help various care team members help the member receive integrated and individualized care. With Synzi, your Care Management team can conduct a convenient, real-time video call with your members to monitor and motivate progress and align on care decisions.
By participating in virtual visits in a more timely and convenient manner, your members can remain on track with their medication and treatment plans, enhancing their overall satisfaction with their care. Various Care Management team members (such as a care or case manager, a medical interpreter, a pharmacist, an LCSW, or a nutritionist) can easily collaborate and coordinate members’ care from any device and from anywhere.