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At the onset of the pandemic, we quickly recognized that we would not have enough PPE to get through an acute crisis. With Synzi, we are actively protecting our patients and our staff by using video-based virtual visits to effectively care for our patients and driving better outcomes. As nursing facilities have increasingly restricted visits during the COVID-19 crisis, Synzi has served as the liaison between our patients and our staff. We have brought in family caregivers into the video call using the Synzi platform. This is especially critical and meaningful in hospice to engage family members. The video call allows the family to say goodbye to their loved one while receiving compassion and reassurance from our nurse.
Alicia Marr – CEO, Excelin
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After an acute episode patients just want to go home. Our goal is to help people return home and heal. With new digital tools, we can speed long term recovery. Synzi empowers our national network to – in real time – address patient needs, whether virtual or in-person. Their applications support multiple languages which helps engage the ten million Medicare and Medicaid recipients for whom English is not their first language.
John Driscoll - CEO, CareCentrix
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We purposefully pursue technologies which enhance clients’ lives and experiences. Synzi’s virtual care communication platform enables our registered nurses to have additional touchpoints with home health aides for real-time updates on clients’ conditions. With Synzi, we reassure families that ‘we’re a just a virtual visit away’ and that our clients and aides will always have access to on-call nurses for video-based calls.
Deborah Walsh, Executive Director, United Methodist Communities’ HomeWorks
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“Aspire embraces technologies which support our goal of providing our patients with the best in-home health care and therapy services. Unlike other agencies in our region, we are also committed to helping care for the diabetic patient population with a unique approach that provides daily touchpoints… With Synzi, Aspire is able to reduce rehospitalization rates and remain profitable when treating a patient population which other agencies are no longer able to support with the shift to Patient-Driven Groupings Model (PDGM) and value-based care.”
Kris Carter - Executive Director, Aspire
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We are dedicated to continue providing care to our patients even though the flooding has greatly impacted some of our hospital’s staff ability to drive to and from our facility. With Synzi’s platform, Grape Hospital is very appreciative that we will be able to communicate with our patients and ensure the continuity of care during this challenging time.
Mike O'Neal - CEO, Grape Hospital
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We are committed to delivering high quality and cost-effective home health care in response to our region’s needs and we were interested in introducing technology to better engage patients, utilize staff resources, and minimize re-hospitalizations. With Synzi’s platform, Imperial is well-positioned to provide our community with better care and better outcomes.
Eleazar Tayag - PT, DPT, MPH, GCS, COS-C, Clinical Manager and Co-owner, Imperial Home Health
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We’re excited about how this platform will create more efficient clinical communication across our rehabilitation system, enabling our staff to easily communicate with patients on their devices they use every day is another huge benefit.
Kent Riddle - CEO, Mary Free Bed
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There’s a big difference between what you’d see on paper and what’s happening at the moment. With a telemedicine connection, physicians have a chance to lay their hands – virtually – on a patient and ask questions. It changes the way we can deliver healthcare. We’re trying to take the physical piece out of physical care, this really puts us on the path to on-demand care.
Jason Peoples - Virtual Health Developer, Mary Free Bed
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We are dedicated to delivering compassionate care to our patients and we were interested in introducing technology to get desired patient outcomes and reduce hospital readmissions. With Synzi’s platform, our clinical staff can better connect with our clients giving us more touch points with them, while improving patient engagement.
Dale Clift - Executive Chairman, Trilogy Home Healthcare
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In an office that’s running, in general, an 11% hospitalization rate, this population [with] this [Synzi] intervention had a 4% rate.
Gregory Sheff - Chief Medical Officer, AccentCare
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By removing travel time … [ specialists can] broadly share their experience across the geography more efficiently, otherwise you get into these forced decisions for the clinicians in the field: ‘Do I need a wound care nurse? Is it worth having a wound care nurse drive out?’ We don’t want them thinking that. If they have any questions, we want them reaching out…
Gregory Sheff - Chief Medical Officer, AccentCare
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It’s a very efficient way to give care. We think it has a very positive return on investment. But, regardless, we think the ability to deliver more expert care more broadly is worth the investment anyway.
Gregory Sheff - Chief Medical Officer, AccentCare
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We’re focused on how we can change how care is delivered in the home [for] better outcomes and more value. This program is really one piece of a larger strategy.
Gregory Sheff - Chief Medical Officer, AccentCare
