Testimonials

 

Hear how Synzi is helping healthcare organizations better engage patients, reduce readmissions, and improve outcomes.

Stephan Rodgers – CEO, AccentCare

“We are leveraging Synzi’s innovative technology to reduce the burden on our nation’s hospitals and open up available beds for the more critical patients.  With Synzi, we enable our front line caregivers to safely answer the call to care of a COVID patient, minimize the risk of infection and transmission, and deliver impactful care virtually in the home.”

John Driscoll – CEO, CareCentrix

“We are proud to do our part to deploy every tool at our disposal to ensure the safety of Americans and slow the threat of an extended pandemic by opening access to care for vulnerable populations.  Technologies like Synzi telehealth and remote monitoring have operated on the periphery of our system like urgent care and small pilots. No longer. This is the new and evolving norm. We must do what it takes to safely extend care to patients.”


“After an acute episode patients just want to go home. Our goal is to help people return home and heal. With new digital tools, we can speed long term recovery.  Synzi empowers our national network to – in real time – address patient needs, whether virtual or in-person. Their applications support multiple languages which helps engage the ten million Medicare and Medicaid recipients for whom English is not their first language.”

Kent Riddle – CEO, Mary Free Bed Rehabilitation Hospital

“We’re excited about how this platform will create more efficient clinical communication across our rehabilitation system.  Enabling our staff to easily communicate with patients on their devices they use every day is another huge benefit.”

Gregory Sheff – Chief Medical Officer, AccentCare 

“In an office that’s running, in general, an 11% hospitalization rate, this population [with] this [Synzi] intervention had a 4% rate.


“It’s a very efficient way to give care.  We think it has a very positive return on investment, but, regardless, we think the ability to deliver more expert care more broadly is worth the investment anyway.”

Linda Murphy– COO, Concierge Home Care

“With Synzi, we are moving the needle in reducing rehospitalizations.   We’ve made our virtual visits more meaningful with separate nursing notes and therapy notes. Significant time is spent on each virtual visit, and we are hopeful CMS will see the value in these virtual visits in preventing rehospitalization.”


“If you think about the old days when we had a hurricane come through, you’d have everybody on the phone calling patients as well as staff hitting the road to try to talk to patients and get them prepared.  With Synzi, you can be so much more efficient and provide even more detailed information because you can standardize messaging across the whole arena or make it very specialized depending on the type of patient that you’re dealing with.”


“Synzi gives us some additional touch points and allows us to keep closer contact and [provide] education.  It’s a perfect example of how you can use technology to touch base with your patients a little bit more frequently and efficiently.”

Alicia Marr – CEO, Excelin Home Health

“With Synzi, we are actively protecting our patients and our staff by using video-based virtual visits to effectively care for our patients and driving better outcomes.  Synzi has served as the liaison between our patients and our staff.  We have brought in family caregivers into the video call using the Synzi platform. This is especially critical and meaningful in hospice to engage family members.  The video call allows the family to say goodbye to their loved one while receiving compassion and reassurance from our nurse.”


“Prior to COVID-19, most of our employee assessments were completed by a very manual process.  Synzi has been instrumental to identify employee symptoms early before a potential exposure has occurred. It also has allowed us to screen our staff more efficiently and accurately so we can deploy healthy workers into the field.”


“We were very committed to wanting to support our communities and caring for the COVID-19 population.  When we developed our internal protocol for caring for patients, Synzi telehealth was very much a part of that protocol. We felt it was very important to protect our staff, to preserve our PPE and to protect our patients.  Synzi is very much a part of the dialogue that we had with our referral sources from Day 1.  Let’s talk about telehealth and how we’re going to incorporate it into that plan of care.’”


“We can easily identify Synzi’s value toward quality outcomes and efficient care models.  At a minimum, providing telehealth to all patients allows opportunities to triage calls and prevent rehospitalizations.   A lot of our patients are typical chronically ill patients: heart failure, chronic obstructive pulmonary disease (COPD), diabetes. Those are the patients that have the highest risk of contracting COVID-19. These patients need to be at home.”

Jamie Summerfelt – President & CEO, VNA

“We have a responsibility to be in the community. If we can’t be there physically, we can be there virtually with Synzi.  Synzi enables our staff to continue caring for the communities we serve and support. We started caring for COVID patients in early April and Synzi helps us safely check-in with these patients upon their release from a hospital setting.”

Querubin Iguban, MD, MBA (Jun) – CEO & Owner, Genesis Home Health and Hospice

“Caring for patients across our region requires our clinicians to constantly traverse a very remote area of Northern and Central Nevada.  Synzi’s secure messaging enables our clinicians to send images such as a patient’s wound to other clinicians and physicians who can quickly act on PHI regardless of their locations. Synzi helps us provide our patients with higher quality and more timely care while preventing rehospitalizations.”


“Synzi has lightened the patient load for our nurses.  We can send physician orders, programs and protocols for specific conditions and exacerbations, and other office communications. It has saved hours of travel time, which is important during this nursing shortage.”

Jason Peoples – Director of Technology and Innovation, Mary Free Bed Rehabilitation Hospital

“There’s a big difference between what you’d see on paper and what’s happening at the moment. Physicians have a chance to lay their hands – virtually – on a patient and ask questions. It changes the way we can deliver healthcare.  We’re trying to take the physical piece out of physical care.  This really puts us on the path to on-demand care.”

Dale Clift – Executive Chairman, Trilogy Home Healthcare

“We are dedicated to delivering compassionate care to our patients and we were interested in introducing technology to get desired patient outcomes and reduce hospital readmissions. With Synzi’s platform, our clinical staff can better connect with our clients giving us more touch points with them, while improving patient engagement.”